How to take a screenshot on Android or iOS?

Introduction

In this article, you will learn how to take a screenshot on Android and iOS.

During troubleshooting with our Customer Support team, you may need to upload
a screenshot of a specific application or website to help describe the issue at hand – this also helps our Support team efficiently troubleshoot the problems you are facing.
 

How to take a screenshot on Android

  1. Press and hold the Volume Down + Power buttons at the same time, and you'll see a brief onscreen animation followed by a confirmation in the notification bar that the action was successful.

    Phone with Volume Down and Power buttons highlighted
     

How to take a screenshot on iOS

  • iPhone 8 or earlier, iPad, or iPod touch:
     
    1. Press and hold the Top or Side button together with the Home button.

      iPhone with Side and Home buttons highlighted
       
    2. Release the buttons to take a screenshot.
    3. In iOS 11, a thumbnail of your screenshot appears in the lower-left corner of your device. Tap the thumbnail to add drawings and text with Markup, or press and hold the thumbnail to share the screenshot. Swipe left on the thumbnail to dismiss it.
    4. To find the screenshot you just took, along with the ones you've taken before, you can go to Photos > Albums > Screenshots.
       
  • iPhone X or newer:
     
    1. Press and hold the Side button alongside the Volume up button.

      iPhone with Volume Up and Side buttons highlighted
       
    2. Release the buttons to take a screenshot.
    3. A thumbnail of your screenshot appears in the lower-left corner of your device. Tap the thumbnail to add drawings and text with Markup, or press and hold the thumbnail to share the screenshot. Swipe left on the thumbnail to dismiss it.

 

Was this article helpful?

Can't find what you need?

  • Live Chat

  • Email